Resources
Step-by-step guides to help you get the most out of your Fresh Scent experience.
Learn how to set up your Fresh Scent diffuser for the first time, including placement tips and initial settings.
A quick walkthrough on how to swap scent cartridges when it's time for a refill or a new fragrance.
How to dial in the perfect scent level for your space, from subtle to statement.
Quick fixes for the most common questions, from connectivity to scent output adjustments.
More videos are on the way. Check back soon for additional guides and tips.
Find answers to our most commonly asked questions below.
Absolutely! We offer a variety of sample packs depending on your desired scent experience and space. Please submit a Sample Pack request and one of our team members will contact you soon!
Never! All our agreements are always Month-to-Month.
Yes! Customer Satisfaction is our number one priority.
Yes, every customer will be able to use their smart phone to control and schedule their diffusers.
We use all-in pricing. Meaning, the price you see is the price you pay — no taxes, hidden fees, shipping charges, replacement costs, etc. The price is per diffuser per month.
Yes, all of our oils are essential oil based and completely pet friendly. None of our products contain any carcinogens and are FDA approved and OSHA certified. They are also Formaldehyde Free, PFAS, Paraben and Phthalate Free, vegan, and gluten free!
All of our fragrance products are proudly made in the USA.
If for whatever reason our diffusers malfunction or are not performing properly, we will happily troubleshoot the issue directly with the customer. If that does not work, we will replace it free of charge.
Our team has over 30 years of experience in the scent industry.